As it’s freezing and our gas fire doesn’t work we thought we’d B&Q it to look at a new one (given up on non turning up plumbers to fix old one). They had a wide range to choose from, just no fitting costs.
You have to call B&Q Handyman services (or something like that) to arrange a £25 survey. They can’t give prices over the phone. Surely it’s not beyond them to be able to say ‘Oh, usually it is around £75, subject to a survey’. The Survey fee is returned if you go ahead with the installation, but what if they turn round and say £150 to install? Then I’ll go elsewhere and lose that £25.
So the gas fire search continues, B&Q – you’re fired