Pondering about having a Virgin (installation)

Jonathan: Hi, welcome to Virgin Media. How can I help?
Jonathan: Just type your question below…
You: Just wondering how much work would be needed to get from the street access point to my house as it’s situated at the wrong side of a tarmac drive
Jonathan: Installation usually takes about 7 to 14 working days to ensure everything is ready and to provide you with the best service possible.
Jonathan: Our expert installation team will check where you’d like the cables to be run, both inside and outside your home and look for alternative routes for the cable to be taken through the house when the obvious route appears problematic, only after a proper survey by our Installation Supervisor.
Jonathan: They will tell you the complete way of installation before doing it, if you want you can amend the installation process. You just need to ask our engineers to do so.
You: Will they dig up the drive?
Jonathan: Yes, it will require, our engineers will need to dig up the drive way.
You: what work do they do to restore it back to normal then?
Jonathan: One of our friendly engineers will come to your home to install your services and leave everything ship shape. Then you’re ready to enjoy the power of fibre optic broadband, TV and phone!
You: What about the drive?
Jonathan: They will take care of everything.
You: So they will re-tarmac the drive afterwards?
Jonathan: Yes, it will.
Jonathan: Our engineers are expert and skilled in installation work, they will install your services according to your wishes.
You: Are you sure about that, some of the installs around here are well dodgy?
You: Cables left hanging, trip hazards etc
Jonathan: Yes, I am sure.
Jonathan: Our engineers will do all they can to hide any wiring. They will also take your suggestions for where they can go.
You: They’ve not done such a good job in my local area
Jonathan: They will discuss everything with you before doing it and if you didn’t like it than you can straight away cancel your package.
Jonathan: If you are not happy with the installation process, you can go ahead and cancel the order straight away. You won’t need to pay any charges at all.
You: Whats the best price on Broadband only?
Jonathan: All our pricing are prefixed.
Jonathan: The best deal is with 60Mb package.
You: After the cheapest
Jonathan: You are getting free installation with it which is always chargeable.
Jonathan: Broadband 60Mb costs £25 a month for the first 3 months and £30 a month thereafter. You will get free installation worth £49.95.
You: So what is the cheapest then?
Jonathan: This package will be more beneficial than the cheapest one.
Jonathan: Broadband 30Mb costs £20 a month for the first 3 months and £25 a month thereafter. You need to pay one off installation fee £49.95.
Jonathan: For few days only we are offering free installation with our Broadband 60Mb package which is always chargeable. For just £5 extra you are getting free installation and double speed.
Jonathan: Broadband 60Mb will only cost £9.40 extra over 12 months contract.
You: Seems expensive when I can get plus net for £2.50
Jonathan: Can you tell me the speed too?
Jonathan: Please keep in mind, you need to pay line rental £15 or above with others and with us you don’t have to pay for it. We also have the fastest speed in UK and that’s according to Ofcom.
Jonathan: Their Broadband speed is depend on Phone line signals which is not the case with us.
Jonathan: With us you can download to your heart’s content because when we say unlimited, we mean it. And unlike other providers we won’t charge you a penny more.
You: I’m sticking with a bt phone line
Jonathan: You will not need a BT line to get our services, as you’re in a cabled area.
Jonathan: No Phone line is needed with us.
You: o.k. I think about it as I keep seeing vandalised cable boxes in our area and haven doubts about service level agreements
Jonathan: ou’re covered with servicing and repairs for life at no extra cost on all your Virgin Media services. Sky will charge a £65 call out fee if you’re out of warranty and £8.25 a month for equipment insurance – but we won’t charge a penny more.
Jonathan: You’re**
Jonathan: Your satisfaction is very important to us. Please visit us any time you’re ready to purchase or have any questions, we are here to help.
Jonathan: Is there anything else I can help you with today?
You: Don’t care about in the house, just the street cabinets that I see open all of the time
Jonathan: I have given you the option to cancel your package if yu are not happy with the installation procedure.
You: O.k. thanks for the info. I’ll consider it.
Jonathan: Please feel free to chat with us again should you have additional questions.
Jonathan: Thank you for visiting us today.

Think I’ll stay with my crappy BT line to be honest, I serious doubt they’ll re-tarmac the drive.